Shipping & Returns

SHIPPING POLICY

Our delivery rates start at £2.95 and are posted First Class with Royal Mail.

Some larger orders may cost more due to the size and weight of the package, however you will be made aware of any additional charges at the time of purchase.

All of our products are hand made to order and we currently aim to dispatch your products out to you within 5 working days of your order confirmation. 

Return Policy

All of our products are handmade, meaning products may differ slightly from those shown in the pictures. All of our products have been thoroughly tested prior to being made for our customers to ensure that they produce a strong, long lasting scent throw. We use a 10% ratio of oil to our wax which is the highest ratio possible.

 

All of our wax melts are individually wrapped to protect them from damage but also to prevent scent contamination. They are then wrapped in tissue paper and boxed. Every care is taken to ensure our products reach you in perfect condition.  

If you are unhappy with your order for any reason then please contact us and we will do our very best to resolve your issues.